When we think about "client experience" we can concentrate too much on logistics — timely communication, smooth booking, on-time delivery. Those things matter — a lot — but the real magic happens when we focus on how our clients feel at every stage of the journey. Because at the heart of photography is emotion. People book us to capture something meaningful: a moment, a milestone, a memory. And long after they’ve forgotten what they paid or how many images they received, they’ll remember what it was like working with us. So, what do you To View More >>

“Okay… what should I be offering?” The answer will depend on your clients — and your photographic genre . Each genre requires different presentation. For example, a wedding photographer, with potential sales of hundreds of images, will require completely different products from a landscape specialist offering images intended for wall display. Bear in mind too that the most appropriate printing isn't just a personal preference but will depend on the products you want to offer. For example, we recommend silver halide over inkjet for applications where To View More >>

We've been thinking a lot recently about how we can make the switch to Queensberry even easier. That's why we're offering client gallery migration and set-up services to help you get up and running fast in 2021. Until January 31st we'll move your galleries for you and help you set up in Workspace. We'll move your galleries from another platform for just US$1/gallery if you have a yearly subscription, or US$2/gallery if you're paying monthly. And if you can't face the hassle of making the move, never fear! Our optional set-up services will smooth the way and get you up and running fast — To View More >>

We thought we should explain where we’re heading in terms of product development over the next few months. There'll be more to come for sure about other products, but this is it for albums. For now! And although we’re working on major updates, especially to our Flushmount and Studio ranges, regular customers will be pleased to know we’ll be tidying up a few anomalies and aggravations in our systems and resources as we go. Please treat what follows as a road map, not a timetable. We’ll make further announcements as things are released. And of course, there’ll To View More >>

Flushmounts are our most popular albums, but we get two requests regularly — more pages and less confusion! So, amongst other things, we’re simplifying the range and adding new thin pages. Watch out for the release announcements, and the introductory offers. Here’s what we’ll be offering in Flushmount: — All album sizes (including new 9x9 and 12x9, which we expect to introduce in the New Year —they’re already a hit in Studio Albums). — All our cover and upgrade options. — Heavy, medium and thin pages (for up to 30, 45 and 60 pages). — Three To View More >>

It's been hard keeping this a secret, but finally we can announce the re-launch of Queensberry's handmade frames.  We took them along to NZIPP Infocus over the weekend and everyone just loved them, so we’re excited to share them with you all.  What's new: A fresh Italian moulding, seven colours, and thirteen sizes from A5 to 40x30 (that's big!), matted or un-matted. Multi-aperture mat templates too, plus sharp prices and no extra charge for shipping. Read on for details and to grab 20% off until August 1st using code FRAMERELAUNCH. Seven colours, To View More >>

Here are five reasons why we reckon you should give Queensberry Photo Books a try 1. Quality and presentation matter The fact we've worked hard to make Photo Books more affordable doesn't mean they're lower quality. They're built to the same standard as our albums — the same cover construction, the same cover materials, the same quality control and attention to detail. Presentation is important too. Our Photo Books are presented in a our grey suede bag. We deliver freight-free to you, or directly to your clients.  2.   More pages Photo Books come with up to 80 lightweight To View More >>

Studios who want to offer "everything Queensberry" have found our starter kits and treasure boxes very useful in the past, but increasingly the data tells us that • Sample Albums are far more effective sales tools, and • not everyone wants to offer all our materials or colours! In fact many studios show nothing but their samples, and offer alternatives only if they're asked.  Which is why we’ve redesigned our cover swatches and paper samplers to make them more affordable, and also more flexible — so you can show what you want To View More >>

You know something's been done right when its simplicity takes you by surprise ... either that or something's wrong! If I told you something that previously needed its own piece of software can now be done with the click of a button, would you believe me? It's true. Over the past couple of months the guys at Photojunction have been developing a feature especially for Queensberry clients. They've integrated the FTP process into Photojunction and released it in the latest release of Photojunction, beta 1.26b. Ordering and sending your album is now one smooth, easy process. You won't need LabFTP any To View More >>

This post is now superseded by new functionality in Photojunction v1.22 and later). If you use Queensberry to design your albums we want to make the process as smooth as possible. Here’s how to go about it. (The PJ work sounds more complicated than it is, but we’re here to help if you need it. Follow the links for further information.) 1. Open up PJ Remix and click the Start New Project button. This fires up the Project Set-up Wizard for you to enter your Client and Event details and import the images. 2. Click Finish when you're done setting up the Project. Remix will import the images and To View More >>